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Service Crew

Job Description

Job Purpose:

The position is responsible for maximising friendly and efficient food and beverage service and ensuring customers’ satisfaction.

 

Main duties:

  • Provide superior customer service that is fast, super friendly and customised to the needs of each customer.
  • Acquire the necessary product knowledge from the outlet’s manager / Assistant outlet manager on food and cakes menu
  • Provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP
    • Taking customers’ order
    • Clearing tables
    • Handling cakes and pastries counter
    • Require to make coffee and sandwiches
    • Perform cashiering at times
    • Does mopping and cleaning of dining areas and dish-washing
    • Any other duties which may be assigned from time to time
  • Follow up opening and closing procedures.
  • Has knowledge of the outlet safety and emergency procedures
  • Comply with company’s policies and procedures relating to all outlet activities
  • Perform mise-en place

Job Requirements

Able to do shift work, including over weekends and public holidays

  • Has a fun, youthful personality, excellent service aptitude and an ability to communicate effectively with customers with a smile all the time
  • No fixed OFF day.

Other positions from Han\'s Cafe & Cake House Pte Ltd

Cook Full Time,Part Time

Service Crew

Date posted: 15 Jul, 2020
Salary: <$1500
Required working experience: 1 to 3 years
Education level: Primary/Secondary School/'O' Level
Location: Singapore

Han\'s Cafe & Cake House Pte Ltd